She was aware of my timeline and was willing to begin working with me despite the obstacles. After I understood the timeline and process, she continued to contact me periodically just to see how things were going and to ask if I had any questions or if there was anything she could do for me. Susan made me feel that she was committed to me and she took the time to understand what I really wanted. She made herself available for the many showings and always returned calls promptly. When it was time to make an offer, she worked her best to help me understand what was reasonable and fair. It was not a matter of squeezing the seller to get me the cheapest price, she helped me to understand what was a fair price. I walked away feeling confident and happy with the agreement. I chose Keller Williams because I knew and trusted Barb Goerss, I enjoyed the journey because of Susan Lucas.
And, we are gladwe did. Barb Goerss and her team did a remarkable job from start to finish. We particularly appreciated the professionalism, communication, and trustworthiness they showed as we worked through the process. We highly recommend them and would gladly use them again.
This has been an exciting time in our lives and Barb made it less stressful and easier to downsize. Thank you, Barb.
We were able to get the full asking price and sold the house within 48 hours. The advice we got in preparation for selling the house was valuable. Their marketing strategy was excellent and effective. We would recommend Sean Goerss and his team to our family and friends.
!”. When we started looking for a Real Estate company to sell our home and a Realtor to help us purchase another we figured we would have to work with 2 different companies. We had been through this process twice before both buying and selling previous homes but had been dissatisfied with either the knowledge level of the Agents or the lack of focus on our needs throughout the process. So we began researching Real Estate companies online to see if we could start with finding one just to sell our home. Throughout our search we found several independent reviews about how great this group called 14 Moves was. We immediately setup a meeting to discuss our needs and were able to sit down with Barb Goerss. From the moment we sat down for that first meeting we really felt like our needs were important and that was proven time and time again throughout the process. Not only were we able to work with Barb and team to get our home on the market to sell, we were also able to work with Mershawn Pikus of the 14 Moves to start searching for a new home to purchase. They allowed us to simplify the entire process because they have a team of people who work seamlessly together to make one selling and buying experience possible. Their in-depth knowledge of the market and process steps allowed us to prep, put our home on the market, and sell in less than 2 weeks! Wow!! Add to that our buying agent Mershawn Pikus is one of the most fantastic Real Estate agents we have ever met. Her time, dedication, support, and focus to help us look at homes and eventually find our perfect place was unparalleled. She always made us feel like it was just as important to her as it was to us that we find the right home for our entire family and we now can’t describe her any other way than as a Friend. We are so grateful to the entire Goerss Team! We would absolutely look to them again and will now and in the future recommend them without hesitation to anyone we know hoping to either sell or purchase a home. Thank You, Thank You, Thank You 14 Moves!!
Susan called me back right away and we saw the home that afternoon. I was very impressed. Susan is so efficient, we didn't have to worry about anything. She is over the top knowledgeable, efficient and organized. The first time I called the office to view a house I saw online, I received many phone calls that afternoon from different people telling me what their positions were and how they would be helping us. I was very impressed and was never treated so well by another agency. We had such a good experience with Susan and 14 Moves Team, we recommend them to everyone we know who is thinking of buying a home and selling their home." Both bought and SOLD with our team!!!
Having a personal connection with Mershawn was very helpful as well. We have already referred them to two people who may be selling in the next year.